Privacy Policy

This Privacy Policy explains how ASKfm ("we", "our", or "us") collects, uses, shares, and stores your information when you use the ASKfm website and/or mobile applications that link to this Privacy Policy ("Services").

You should also read our Terms of Use. When you use our Services, you agree to our rules and policies, including this Privacy Policy and Terms of Use.

You must not access or use the Services if you do not agree with our Privacy Policy.

1. Who is ASKfm?

ASKfm provides an online social networking platform that allows users to ask questions, share answers, interact with other users, and participate in conversations.

The personal information provided to or collected by our Services is processed in accordance with applicable data protection laws.

2. How We Collect Your Information

How we collect, process, and store information depends on how you use our Services.

Information We Collect From You

We may collect information that you voluntarily provide, including:

• Name and username
• Email address
• Password and account credentials
• Profile information
• Profile pictures
• Questions and answers
• Information submitted through support requests
• Other content you choose to share

Automatically Collected Information

When you access our Services, certain information may be collected automatically.

• IP address
• Device information
• Browser type
• Operating system
• Pages visited
• Usage activity
• Date and time of access
• Technical error logs

Cookies and Similar Technologies

We may use cookies and similar technologies to maintain user sessions, remember preferences, analyze usage, and improve our Services.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

3. Being Anonymous

ASKfm allows users to submit questions anonymously where this feature is available.

Anonymous questions allow users to communicate without publicly displaying their identities.

However, anonymous participation does not necessarily mean that no technical or account-related information is collected.

Registered users may have their anonymous activity associated with internal records for security, moderation, and abuse prevention purposes.

Users may have the option to disable anonymous questions through their account settings.

Abusive or harmful anonymous content may be reported and investigated.

4. How We Use Your Information

We may use the information collected through our Services for the following purposes:

• Providing and maintaining our Services
• Creating and managing user accounts
• Processing questions and answers
• Responding to support requests
• Sending important service notifications
• Improving user experience
• Preventing fraud and abuse
• Moderating user-generated content
• Protecting the security of our platform
• Analyzing service performance
• Complying with applicable legal obligations

5. Sharing Your Information

Public Profile Information

Your username, profile picture, public questions, answers, and other publicly shared content may be visible to other users.

Publicly available information may also appear in search engine results.

Questions received privately will not necessarily be visible to other users unless you choose to answer or publish them.

Sharing Information with Third Parties

We may share information with trusted service providers when necessary to operate our Services.

These providers may include hosting companies, technical infrastructure providers, analytics services, and security services.

Information may also be disclosed when required by applicable law or lawful legal requests.

6. Online Analytics and Tailored Advertising

We may use analytics technologies to better understand how visitors interact with our Services.

These technologies may collect information about page visits, interactions, device characteristics, and general usage patterns.

Where advertising services are used, cookies or similar technologies may help deliver relevant advertisements.

Users may manage certain advertising preferences through their browser or device settings.

7. Your Choices and Blocking Other Users

ASKfm may provide privacy controls that allow users to manage their interactions.

Depending on the available features, users may:

• Disable anonymous questions
• Block other users
• Manage notification preferences
• Update profile information
• Delete questions and answers
• Report inappropriate content

Blocking another user may prevent that user from interacting with your account.

8. International Users

ASKfm may be accessed by users from different countries and regions.

Your information may be processed or stored in countries outside your country of residence.

Where required by law, appropriate safeguards will be applied to international transfers of personal information.

9. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include access restrictions, security monitoring, and appropriate technical protections.

However, no internet-based service can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their passwords and account credentials.

We recommend using strong passwords and avoiding sharing login information with others.

10. De-Activating Your Profile and/or Leaving ASKfm

Deactivating Your Profile

Where supported, users may deactivate their accounts through their account settings.

Deactivation may make a profile temporarily unavailable to other users.

Certain information may be retained when necessary for security, legal compliance, or account restoration.

Leaving ASKfm

Users may request the deletion of their accounts and associated personal information.

Account deletion requests will be processed in accordance with applicable laws and our data retention requirements.

Some information may remain temporarily in backups or security records.

Content previously shared publicly may remain accessible through third-party copies or search engine caches.

11. Your EU Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.

These rights may include:

• The right to access your personal data
• The right to correct inaccurate information
• The right to request deletion
• The right to restrict certain processing
• The right to data portability
• The right to object to certain processing
• The right to withdraw consent where applicable

You may contact us to exercise your applicable data protection rights.

12. Children

ASKfm is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13, we will take appropriate steps to remove the information and terminate the account.

Parents or guardians who believe that a child has provided personal information may contact us.

13. Third Party Links and Services

Our Services may contain links to third-party websites or applications.

These third-party services operate under their own privacy policies.

ASKfm is not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of external services before sharing personal information.

For comprehensive child safety standards, click here .

14. California Privacy Rights

California residents may have additional privacy rights under applicable California privacy laws.

These rights may include requesting information about the collection, use, disclosure, or deletion of personal information.

Eligible users may contact us to submit privacy-related requests.

15. Changes to this Policy

We reserve the right to update this Privacy Policy when necessary.

Changes may reflect updates to our Services, legal requirements, security practices, or data processing activities.

When significant changes are made, we may notify users through our website, application, or other appropriate channels.

We encourage users to review this Privacy Policy periodically.

16. Contact Us / Make a Report

If you have questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact our support team through the available contact channels.

To report inappropriate, harmful, or abusive content, use the reporting features available on ASKfm.

We will review reports and respond when appropriate, taking into account the nature of the complaint and applicable requirements.